1 Empowerment or Enslavement ? A Case of Process Redesign in Hong Kong
نویسندگان
چکیده
The empowerment of individuals has become commonplace in many organisational development and change initiatives. However, these initiatives tend to encapsulate the values of the societies where they were developed and such values are not universal. An analysis of a business process re-engineering effort in Hong Kong is conducted. It is found that the attempt to empower re-engineering team members resulted in their psychological enslavement. The effects of culture on empowerment are discussed and recommendations for avoiding enslavement are made.
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تاریخ انتشار 2000